Please select a hotel
Please select a hotel
Home | Information | Useful information

Everything you need to know – in alphabetical order

On this page, you’ll find the most important information on topics like children’s rates, dogs, at the Kronhotels, cancellation policy, etc. If you have any further questions, please feel free to give us a call or drop us an e-mail.

Kronhotel Kronblick
+39 0474 56 55 20

Kronhotel Leitgam
+39 0474 56 53 34

Adults only

Our Kronhotel Leitgam is a hotel for adults and teenagers over the age of 14. Families with children will find exactly what they’re looking for at Kronhotel Kronblick. The two Kronhotels are located just 500 metres apart.

Arrival and check-in

Some say arrival, others say check-in. Here at the Kronhotels, you can check in from 2 p.m. And then it’s time to arrive: Receive a friendly welcome, let us show you around, and know you’re in good hands. Explore your room and the hotel, meet the team, and see other guests. You’ll feel right at home. That’s what arriving at the Kronhotels is all about.

Cancellation policy

If you need to cancel your booked stay, we will charge the following fees:

  • A month to a week before arrival: 40% of the booking value
  • In the last week before arrival: 80% of the booking value
  • In the case of late arrival or early departure, we charge 100% of the booked room rate per person.

To avoid any cancellation costs if you are unable to travel or in the case of late arrival or early departure, we recommend that you take out our reasonably priced travel cancellation insurance.

Cancellations are only accepted in writing. If a deposit has already been paid, it will be refunded in the form of a voucher. We do not offer a refund.

Change needed?

As a guest at Kronhotel Leitgam, you can also use the entire wellness area of Kronhotel Kronblick free of charge if you wish. The two Kronhotels are located just 500 metres apart.

Charging stations for electric cars

There are plenty of charging stations for your electric car at both of the Kronhotels (for a fee). Please bring your own cable with you.

Children’s discount

Children are more than welcome here with us at Kronhotel Kronblick, and so they get their own special rates. For our double rooms and family suites, the following discounts apply in the parents’ room:

  • From 0 to 2 years old: €20 per day
  • From 3 to 6 years old: 50% discount
  • From 7 to 15 years old: 30% discount


One thing is certain: It’s easier to arrive than it is to leave! But every holiday has to end sometime, so we kindly ask that you vacate your room by 11 a.m. on your day of departure.


Dogs are only allowed at our Kronhotel Kronblick and in certain rooms. We therefore kindly ask that you inform us of your four-legged companion when you send us your enquiry. We charge €25.00 per dog per day. Please note that we are only able to accommodate a certain number of dogs at the same time. We ask for your understanding that pets are not accepted at the Kronhotel Leitgam.

Family holiday?

Kronhotel Kronblick is wonderful for families. Here, our services are also aimed at children in both summer and winter. Kronhotel Leitgam is an adults-only hotel in South Tyrol. Here, we welcome adults and teenagers over the age of 14.

Gift vouchers

You can purchase a value voucher for our hotel here.

Inclusive services

You can find all our services at a glance here:


You’ll find all kinds of information, bus timetables, lift opening hours, weather forecasts, and much more here:

Means of payment

The cost of the stay must be paid on the day of departure. We accept cash (limit € 4,999), cheque, EC card, bancomat, credit card (Visa, Master-Eurocard). You are also welcome to make an advance bank transfer, the transfer must be on our account on the day of departure (processing time 3 working days).


We have plenty of parking spaces for our guests at our hotels. You can either park in one of our underground car parks or use our outdoor parking spaces. Either way, parking at both Kronhotels is free of charge. 


All rates are per person and day in a double room incl. ¾ board (incl. half board at Hotel Kronblick) and excluding tourist tax. The tourist tax is €2.50 per person and day (children under the age of 14 are exempt). Please pay this in cash on site.

Room reservation

Please note that all floor plans and photos of the suites may vary. We cannot guarantee a reservation for a specific room number or on a specific floor. but of course, we always do our best to meet your wishes. This also applies to table requests in the individual dining rooms.

Tourist tax

All guests from the age of 14 have to pay a local tourist tax of €2.50 per person and night. This tax is not included in the total rate of your stay.

Travel cancellation insurance

To avoid any cancellation costs if you are unable to travel or in the case of late arrival or early departure, we recommend that you take out our reasonably priced travel cancellation insurance.

Kronblick Travel cancellation insurance
Leitgam Travel cancellation insurance

Wellness treatments

Because of the great demand, we recommend you to book your wellness treatments in advance, so that you can be sure to receive your desired time slot. However, you can of course also reserve your preferred wellness treatments onsite.

Here, you find an overview of our popular wellness treatments: Kronhotels Wellness-Broschüre NEU.pdf

Our treatments are carfully prepared, therefore treatments cancelled at short notice will be charged at full price. If you are unable to keep your appointment, please cancel 24 hours in advance.


Our rooms